Shipping policy

 

Shipping Policy


Where We Ship


We currently ship to the UK, USA, Europe, and Australia.


Processing Times

Orders are typically processed within [your processing time, e.g., 2-3 business days].

You will receive a confirmation email with tracking details once your order has shipped.


Shipping Costs & Delivery Estimates

Shipping costs are calculated at checkout based on your location and order size.

Estimated delivery times:

UK: [e.g., 3-5 business days]

USA: [e.g., 7-14 business days] (subject to customs clearance)

Europe: [e.g., 5-10 business days] (subject to customs clearance)

Australia: [e.g., 10-20 business days] (subject to customs clearance)

Delivery times may vary due to postal service delays, customs processing, or other factors beyond our control.


Customs, Duties & Taxes (International Orders)

Orders shipped outside the UK may be subject to import duties, taxes, and customs clearance fees imposed by the destination country.

The customer is responsible for any additional charges upon arrival. These fees are not included in your order total and are determined by customs authorities in the receiving country.

If you refuse to pay customs duties, the package may be returned, and a refund (minus shipping costs) will be processed.


Country-Specific Notes:

USA: Orders under $800 USD generally enter the USA duty-free.

Europe: The EU may charge VAT and customs duties depending on your country’s import rules.

Australia: Orders under AUD $1,000 generally enter Australia duty-free.


Lost or Delayed Packages

We are not responsible for shipping delays caused by customs, postal services, or unforeseen circumstances.

If your package is significantly delayed, please contact us, and we will assist in tracking your order.


Returns & Refunds

We currently do not accept international returns unless the item is damaged or defective.

If there is an issue with your order, please contact us at info@littlesparklythings.com within [your return timeframe, e.g., 14 days] of receiving your order.